Legal

Cookie Policy

Last updated: 15 June 2026  ·  Effective: 15 June 2026

1. What Are Cookies?

Cookies are small text files placed on your device when you visit dashboard-airwallex. They allow us to recognise your browser, remember your preferences, and deliver a secure, consistent experience across sessions. Cookies may be set by us (first-party) or by third-party services we use.

2. Types of Cookies We Use

Strictly Necessary

Always Active

Required for the platform to function. They cannot be disabled. Examples:

  • Session authentication tokens
  • CSRF protection cookies
  • Load-balancing and failover cookies
  • API key dashboard state persistence

Analytics & Performance

Optional

Help us understand how users interact with the dashboard so we can improve it. No personal data is sold. Examples:

  • Google Analytics 4 — page views, session duration, navigation paths
  • Sentry — error tracking and performance monitoring
  • Internal telemetry — API key rotation frequency and feature adoption

Marketing & Targeting

Optional

Used to deliver relevant content and measure campaign effectiveness. Examples:

  • Google Ads conversion tracking
  • LinkedIn Insight Tag — professional audience insights
  • Intercom — in-app messaging and onboarding sequences

3. Why We Use Cookies

  • To keep you securely authenticated while you manage API keys
  • To remember dashboard layout preferences and theme settings
  • To detect anomalous access patterns and prevent unauthorised key exposure
  • To measure which features developers use most, guiding product improvements
  • To show relevant product updates and fintech developer resources

4. Third-Party Cookies

Some cookies are placed by third parties we integrate with. These parties process data under their own privacy policies. Key third parties include:

ProviderPurposePrivacy Policy
Google AnalyticsUsage analyticspolicies.google.com/privacy
SentryError monitoringsentry.io/privacy
IntercomSupport messagingintercom.com/legal/privacy
LinkedInMarketing attributionlinkedin.com/legal/privacy-policy

5. How to Manage or Disable Cookies

You have full control over optional cookies:

  • Cookie banner: When you first visit, you can accept or reject non-essential cookies via our consent banner.
  • Dashboard settings: Go to Account → Privacy → Cookie Preferences to change your choices at any time.
  • Browser controls: Most browsers let you block or delete cookies in Settings → Privacy. Note that blocking strictly necessary cookies will prevent login.
  • Opt-out links: Google Analytics opt-out add-on available at tools.google.com/dlpage/gaoptout.
Note: Disabling strictly necessary cookies will terminate your authenticated session and prevent API key management functions from operating correctly.

6. Your Consent

By clicking "Accept All Cookies" on our banner, you consent to the placement of analytics and marketing cookies. Strictly necessary cookies are placed without consent as they are essential for security and platform operation. You may withdraw consent at any time via Dashboard Settings or by contacting us at [email protected]. Withdrawal of consent does not affect the lawfulness of processing before withdrawal.

7. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology, regulation, or our services. When we do, we will revise the "Last updated" date at the top of this page and, where material changes occur, notify you via the dashboard or email. Continued use of dashboard-airwallex after the effective date constitutes acceptance of the revised policy.

8. Contact Us

For questions about this Cookie Policy or your cookie preferences, contact our Data Privacy team:

Email: [email protected]

Address: dashboard-airwallex Ltd., 1 Fintech Way, Suite 400, London, EC2V 8RF, United Kingdom

© 2026 dashboard-airwallex · Privacy Policy · Terms of Service

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